That really is a million dollar question, isn’t it? I wonder sometimes, which it is.
Earlier, in the old days as they say, as a doctor living in West Delhi, I would arrive at my clinic, and find patients waiting in line for me. I got a lot of patients, and my days was fairly full and productive. In my community I got a lot of respect too, not to mention recognition. About eight years ago, I was bitten by the website bug, and decided to get one. I thought I could just buy it for Rs. 999, as was advertised and that was the end of that. But turns out, it was simply the beginning. I had just bought a domain name, and those of us who have attempted to make our own website know what happened after that. Suddenly I needed to have a designer, then I needed a developer, and I spent endless hours telling them what I wanted, even though I really was not quite sure. Did I want a form? Did I want a payment gateway? Did I want to store patients information or simply provide contact details. What was the purpose the website? By now, I was confused completely.
All my colleagues who are doctors in Delhi had one, so I just followed the herd, and said yes too. No sooner had I said yes to domain name and design, was I asked about a developer. Did I want my site developed in dotnet or php? More decisions about a technology I had no knowledge. Now, we needed hosting. Was there a party going on? Apparently no, we needed to find a place to put the website. Would I like to go to Service Provider A or Service Provider B? Dedicated or Co-located? Cloud…yes or no? How about SEO? It was too much for me. I was suddenly overwhelmed by the amount of new information I needed to know, but really wished someone would say, Doctor, relax, we will take care of technology.
When I heard of the Oyehelp Personal Doctors App, I was convinced there is a catch. Just like the Rs. 999 domain name, this could not possibly be this simple, and definitely not this cheap. I had heard from my doctor colleagues in major Gurgaon hospitals, that the cost of developing an app went into several lakhs. I just had wrapped my head around the website, and now this. I craved for the old days of simplicity.
I was skeptical of getting an app, how could I simply submit a photograph and profile and have my own app in the matter of a few days? But I said, ok, yes.
Then someone asked me, where is your app? I said, what do you mean where? Where is it he persisted. The Google Play Store or the Apple iTunes Store?
The Google Play Store I said with a lot of confidence, none of which I felt. But I must say, the experience left me wiser. Leave technology to the people who do it best, and stick to medicine and helping patients.
Dr. Sanjeev Kumar MBBS